Persian, Hindi, Thai, Korean, Japanese, Simplified/Traditional Chinese
1 x Built-in 3100mAh Battery
1 x USB Cable
1 x Charger
1 x Eject Pin
1 x User Manual
Our factory is focus on producing high quality MTK 3G Phone and Rockchip tablet pc, the defective rate for our MTK and Rockchip tablet pc is less than 0.1%, 99% extremely good feedback from customer! And the IMEI for our MTK tablet pc are registered valid.
Q1: What is your Warranty? How do you carry out it?
A1: We provide 2 Years' Warranty with free shipping and 7 days Return Services.
( details please refer to MagicKing Warranty Term Document )
Q2: May I buy samples from you?
A2: Yes! You are welcome to place sample order to test our superior quality and service.
Q3: What's the leading time? (How long do you need to prepare my goods?)
A3:1-3 days for sample orders ~ 500pcs;
3-15 days for bulk order (based on different quantities).
Q4: How will you deliver my goods to me? How long do I need to wait before my goods arrive?
A4: We offer as many shipping options as possible, such as DHL, UPS, FedEx, TNT ,EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients' request.
3-7 days for international express, 5-7 days for air cargo, 20-40 days via sea cargo.
Q5: How is your product quality? A5: We provide unrivaled Quality - Very rigorous testing process for Incoming Quality Control, Input Process Quality Control, and Final Quality Control for every piece. We follow 20 QC test procedure, and do 100% FQC to ensure your satisfaction.
Please check the details at: http://magicking.en.alibaba.com/custom_page_2/20_QC_Process.html
Q6: Can you put my brand name (logo) on these products?
A6: Yes! We can provide professional OEM services to make it your brand even for your trial sample order, like display start up logo on screen, print/laser logo on tablet back and front and Gift box Package
Q7: How much do I need to pay for your OEM service?
A7: If your order is over 100pcs, we can make your own brand display logo for free! About other more details, it's according to your special requirement.
Q8: What payment method do you accept?
A5: T/T(Bank transfer), L/C, Western Union, Money Gram, Paypal, Escrow, Credit card, etc.
Q9: Do you have any After-Sales service?
A9: Yes! We have professional After-sales Dept. follow-up R.M.A. Items services and upload product firmware and app. for you to download.
If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.
Q10: Are you just trading company or factory?
A10: We are professional manufactory for MTK Phone Tablet pc and Rockchip Tablet pc, and we also trade for Chinese brand tablet pc such as Ainol, Pipo, Onda and Cube. We can support you with the most competitive pirce, unrivaled Quality and Services.
1. Fast, Fast, Fast – Enquiry answered in 12hours; Normally Samples dispatched in 1-3 days, Mass production delivered in 5 to 15 days;
2. Lowest Prices – We are that confident of the quality and specification of our products, that if you find a lower price based on the same material and quality than us, let us know and we’ll refund the difference in price;
3. Unrivalled Quality - Very rigorous testing process, and we believe unrivalled by any other company;
4. Shipping Services – We provide Fast shipping, we send a photo of the package to ensure the integrity upon receipt, and we send necessary references, so that your order can be fully tracked until the goods have been received;
5. After Sale – Our After Sales department will always be happy to answer and solve any problem you may have promptly, and follow up the case with you until the problem is solve, and you are happy;
6. Warranty – Whilst we pride ourselves on quality products, from time to time there may be a need to send back a product. We will help you through the returns process directly, and we will provide free shipping for returned and repaired items.
'Quality’ is the life of MagicKing. In order to ensure all products meet our ultimate goal of 0% defect rate, we have implemented the procedures of IQC, IPQC and FQC.
Only 0% bright spot on the screen for the products is acceptable level in our factory. We process 100% final QC TWICE. We charge battery for 3 to 5 hours twice for 100% to ensure the stability of each product. There is no other company which will undertake tests to the quality and strictness that we do.
We do not allow any electronic product to leave our factory without it having met the highest quality standards. You can always count on MagicKing products and be always assured of their quality.
All electronic products (included brand ones) may have problem after used by a period of time. We provide 1 year warranty for all our products, 2 years for USB flash drive. Please contact me if you need our detailed warranty term.
If you have any problem or question with the goods, please feel free to contact our After-sale Service Department or contact our sales directly.
Packaging & Shipping
We provide professional shipping services, which include: 1. We provide fast shipping in 1 to 3 days for sample order, Mass production delivered in 5 to 15 days; 2. Professional packaging with seal stickers and fragile stickers; 3. Email Reference number and Tracking number in 24 hours once the goods is shipped
4. Follow up communication until the goods have been delivered 5. Email Customer feedback questionnaire for future quality and serves improvement. We offer as many shipping options as possible, including DHL, UPS, TNT, Fedex and EMS.