1. Fast, Fast, Fast – Enquiry answered in 12hours; Normally Samples dispatched in 1-3 days, Mass production delivered in 5 to 15 days;
2. Lowest Prices – We are that confident of the quality and specification of our products, that if you find a lower price based on the same material and quality than us, let us know and we’ll refund the difference in price;
3. Unrivalled Quality - Very rigorous testing process, and we believe unrivalled by any other company;
4. Shipping Services – We provide Fast shipping, we send a photo of the package to ensure the integrity upon receipt, and we send necessary references, so that your order can be fully tracked until the goods have been received;
5. After Sale – Our After Sales department will always be happy to answer and solve any problem you may have promptly, and follow up the case with you until the problem is solve, and you are happy;
6. Warranty – Whilst we pride ourselves on quality products, from time to time there may be a need to send back a product. We will help you through the returns process directly, and we will provide free shipping for returned and repaired items.
'Quality’ is the life of MagicKing. In order to ensure all products meet our ultimate goal of 0% defect rate, we have implemented the procedures of IQC, IPQC and FQC.
Only 0% bright spot on the screen for the products is acceptable level in our factory. We process 100% final QC TWICE. We charge battery for 3 to 5 hours twice for 100% to ensure the stability of each product. There is no other company which will undertake tests to the quality and strictness that we do.
We do not allow any electronic product to leave our factory without it having met the highest quality standards. You can always count on MagicKing products and be always assured of their quality.
MagicKing Provide Professional OEM Services for sample orders and bulk orders:
Below services even available for Sample orders:
1. Print logo on Plastic back case, 2. Laser logo on Metal back case; 3. Print logo on Gift box Package or User manual; 4. Laser Customized Languages on Keyboard leather case
Below services only available for Bulk orders:
1. Display logo on Screen; 2. Customized Non-English User Manual; 3. Put logo on Leather case; 4. Customized Carton box; 5. Print Customized Languages on Keyboard leather case; 6. Customized Function
MOQ is about 100~2000units
All electronic products (included brand ones) may have problem after used by a period of time. We provide 1 year warranty for all our products, 2 years for USB flash drive. Please contact me if you need our detailed warranty term.
If you have any problem or question with the goods, please feel free to contact our After-sale Service Department or contact our sales directly.